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OUR POLICY

Cancellation Policy:

We understand emergencies happen. But please remember when you cancel your appointment, we miss the opportunity to schedule someone else. We will be requiring a credit card to reserve your appointment. If you need to cancel or reschedule we have instituted a 48 hour cancellation policy. If you cancel within 48 hours of your scheduled appointment, the reserved card will be charged 50% of the canceled appointment cost. No calling or no showing will result in a 100% charge. Thank you for your understanding. 

Redoing a Service:

Coloring and styling hair is not an easy service. There are some situations where your desired look will require more than one session. If this is the case, your stylist will verbalize this to you during the consultation, and sometimes after the service has been preformed. Hair can be unpredictable, especially with color. Our stylists will be happy to preform small adjustments within two weeks or less from the appointment time. Anything major will be a separate appointment at additional charge. We DO NOT offer refunds for services rendered. 

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